Procontact Social CRM

La Agencia Nacional de Promoción Científica y Tecnológica, a través de su Programa, ANR FONSOFT eligió a PROCONTACT.

Procontact Social CRM es una herramienta con foco en la innovaciónpara

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gestionar y administrar las conversaciones que se generan en las Redes Sociales: Facebook, Twitter y Linkedin.

SERVICIOS

Clientes

  • BETANIA.jpg
  • CLIENTRIC.jpg
  • GALICIA_SEGUROS.jpg
  • HOLCIM.jpg
  • SANCOR_SEGUROS.jpg
  • UES_XXI.jpg
  • agrocampo.jpg
  • castillo.jpg
  • cfp.jpg
  • claro.jpg
  • cobranzas_regionales.jpg
  • deelo.jpg
  • fiat.jpg
  • galicia.jpg
  • nobis.jpg
  • parque_azul.jpg
  • tarj_naranj.jpg
  • tarj_proven.jpg

Novedades

ProContact es el CRM que da respuesta a las Compañías en su estrategia de contacto con los Clientes para las distintas realidades regionales y colabora en la definición y ejecución de la estrategia de negocios, volcada al entendimiento y anticipación de las necesidades de los Clientes actuales y potenciales de una Empresa con el fin de retenerlos y rentabilizarlos.

Permite la Identificación, Diferenciación, Interacción y Personalización de los Clientes para incorporar inteligencia, valor agregado y rentabilidad al proceso.

Movio Es la solución integral más conveniente para desarrollar y administrar exitosamente campañas de comunicaciones interactivas y personalizadas vía SMS con sus clientes. Movio – Es una solución de envío masivo de mensajes de texto (SMS), administrador de campañas interactivas salientes y entrantes con un alto potencial. Esto les permite a personas y/o empresas potenciar las relaciones con sus clientes, empleados y personas relacionadas a su actividad de interés. 

Qaweb es un sistema de entorno web que ofrece aplicaciones de monitoreo, evaluación y gestión. Orientadas a optimizar la calidad de las interacciones con sus clientes.

Su interfaz intuitiva disminuye los costos de capacitación y operación. Qaweb se instala de manera rápida y sencilla. La puesta en marcha también implica procesos de gestión simples y no costosos. Se alinea a las políticas de calidad definidas, respetando los procesos claves del negocio e interpretando las necesidades y requerimientos según la realidad organizacional.

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